Terms & Conditions
Last updated: 2026
Acceptance of Terms
By using the Sadad platform, you agree to be bound by these terms and conditions. If you do not agree with any part of them, please do not use the platform.
Nature of Service
Sadad provides digital top-up services for games, apps, and telecom packages. Orders are typically processed instantly or within minutes of completing payment.
Payments and Pricing
All displayed prices include applicable taxes unless stated otherwise. Payments are processed through secure, licensed payment gateways.
Refunds and Exchanges
Due to the instant digital nature of our products, orders cannot be refunded once successfully fulfilled, except in the case of a technical error on our part.
Account Responsibility
You are responsible for keeping your account credentials confidential, and for the accuracy of information you enter (such as player ID and phone number) when placing orders.
Contact and Support
For any questions about these terms or an order, please reach out to our support team through the support channels available in the app.